Digital Product Policy

All digital products are delivered electronically. Upon successful payment confirmation, download links are generated and sent to the email address associated with your account. You will receive an order confirmation email with download links for each purchased product.

Each download link includes a secure, HMAC-signed token that is valid for 30 days from the date of purchase unless otherwise specified. You may download each file up to 10 times per link. Download links are tied to your verified email address and cannot be transferred or shared.

Digital products are delivered in the formats specified on the product page. File formats may include PDF, ZIP, HTML, CSV, PNG, JPG, TXT, or other common digital formats. Browser-based products are delivered via secure access URLs and do not require file download.

We make every effort to ensure all download links function correctly at the time of delivery. If a download link becomes unavailable due to a server issue or technical error, contact us at systems@theperezcode.com and we will reissue the link within 1 business day. We do not guarantee uninterrupted access beyond the link expiration period.

If you receive a corrupted or incomplete digital product file, contact us at systems@theperezcode.com with your order number and a description of the issue. We will verify the file integrity and reissue the download or provide an alternative format within 2 business days.

Some products may be eligible for lifetime updates. Product updates are delivered via secure download links sent to your email address. Update availability and delivery terms are specified per product at the point of purchase. Not all products include update coverage.

To re-download a previously purchased digital product, you must be logged into your account at the time of download. If you have lost access to your account, contact us at systems@theperezcode.com with your order number for assistance.

Some digital products may be delivered through third-party platforms or services (e.g., cloud storage, course platforms). Access to these products is governed by both this policy and the terms of the third-party platform. We will provide clear instructions for accessing third-party delivered products at the point of purchase.

All digital product sales are final. Due to the instant and irrevocable nature of digital delivery, we do not offer refunds once a product has been downloaded or accessed. If you experience a technical issue preventing access to a purchased product, please contact us at systems@theperezcode.com and we will work with you to resolve the issue.

We strive to ensure all product descriptions, images, and previews accurately represent the product content. However, we do not guarantee that the product content will meet your specific requirements or expectations. Product previews and samples are provided for illustrative purposes and may not represent the full scope of the product.